Can I schedule service for a specific time?

While we strive to be as accommodating as possible, we cannot guarantee a specific time for your service.

The LawnGuru platform is built on routing efficiency. Providers accept jobs based on their existing routes for the day, and their schedule is influenced by:

• Route density: Jobs are grouped together to minimize drive time.

• Property size: Larger properties may take longer than expected, shifting the rest of the day's schedule.

• Travel conditions: Traffic and transit time between sites can vary throughout the day.

Although we don't provide set time windows, you can still stay informed about when your provider will arrive:

• Contact your provider: Once a provider has accepted your job, you can message them directly in the app to request an estimated time of arrival.

• Status alerts: You will receive an automatic notification the moment your provider is on their way to your property.

• Live tracking: You can track the progress of your order in real-time within the LawnGuru app.