Payments and Promo Codes
Payments
Why was I charged before I received service?
When you request a service, you may see a "pending" charge on your bank statement. This is a standard part of our payment process and not an actual c...
How can I get a receipt for my service?
After a job is finished, we provide multiple ways for you to review your service details, total charges, and proof of completion. A receipt is automat...
How do I delete my card on file?
You can manage your saved cards at any time through the LawnGuru app. However, for security and service continuity, the app will not allow you to dele...
How do I add or update my payment information?
Whether you are placing a new order or updating a card for an existing service, you can manage your payment methods securely within the LawnGuru app. ...
Do providers have access to my credit card information?
At LawnGuru, your security is our top priority. We do not store your sensitive credit or debit card information on our servers. All payment informatio...
How do I pay for service?
To make your experience as seamless as possible, all payments on LawnGuru are handled securely through the app. This eliminates the need for cash, c...
What is the star rating?
LawnGuru is a community-driven platform powered by local companies and family businesses. To ensure high standards and professional service, we use a ...
Promo Codes
Customer Referral Program Terms and Conditions
By participating in the LawnGuru Referral Program, you agree to these Referral Terms, as well as our Terms of Use , Privacy Policy , and Promotiona...
How do I share my referral code?
Sharing your personal referral code is the fastest way to save on any LawnGuru service. When you refer friends or family, you both win: they get a dis...
How to View Your Credits
You can easily track your available credits and promotional balances directly within the LawnGuru app. Follow these steps to view your balance: Open t...
Where do I enter a promo code and how do I apply it to my service?
If you have a LawnGuru promo code or credit, you can easily apply it to your account through the app. Once added, your discount will be automatically ...
Do LawnGuru credits expire?
At LawnGuru, we want to make it easy for you to save on your outdoor services. Our credit system is straightforward and designed to reward our loyal c...